Q. Are stand fees shown “per day” or for the whole event?
A. Fees shown are for the whole of each event. We don’t accept bookings for single days.
Q. I’ve submitted my “Initial Application” form. Am I booked in?
A. No. Your Initial Application is just the first stage and is your request for specific application forms for all the events you’re interested in. You still need to complete and return a specific application form for each event. We will send these to you as soon as we can after we receive your “Initial Application” form. Please bear with us if there is a short delay with forms. We do receive a lot of applications, so it sometimes takes more time to assess and process them all.
Q. Do I need insurance?
A. Yes. You cannot take part in our events without it. You need a specific policy to cover Public and Products liability. This will cover your liabilities for any injuries or damages etc. caused by your involvement in an event or by any products you sell. Your household or shop insurance will not cover you. Currently, a minimum of £2 million cover is generally required but at some venues the minimum is £5 million.
Q. How much does insurance cost?
A. Premiums vary but most exhibitors pay around £50-£90 per year for £5m cover. We can’t make specific recommendations but if you email us email@example.com we can give you details of insurance companies used by most exhibitors.
Q. My electrical equipment is new. Should it be “PAT tested”?
A. Yes. The “PAT test” is a requirement of some local authorities and we have to insist on it. Any item you plug in at an event must be tested and have a current certificate, less than a year old. It must also carry a test sticker. Surprisingly, it is not at all unusual for a new item to fail the test!
Q. How can I get my electrical equipment “PAT tested”?
A. Many electricians and small electrical shops will arrange this for you. Alternatively, you can usually have it done at our events for a small charge. We have specialist testing equipment and we can issue a valid certificate. N.B. We cannot guarantee to be able to carry out testing so please check with us.
Q. Will there be an access gap beside my stand?
A. At our indoor shows, we give a shared access gap to one side of each stand. In marquees and for open-ground stands, we don’t provide a gap, so you must book enough space to get in and out.
Q. I need to leave before the end of the event. Is this alright?
A. No! It is a strict requirement that you are there throughout the opening times of each event. By submitting your application, you are committing to keeping your stand fully intact and manned throughout show opening hours. Please do not arrive late, leave early or start “tidying” your stand or packing things in boxes until closing time. This gives a bad impression to customers and is unfair to other exhibitors. We do not tolerate it!
Q. Can I have extra space to demonstrate my craft?
A. Sometimes. If your demonstration is interesting and we feel it will enhance the event, we may be able to give you free extra space. Where appropriate, you can request this on your specific application forms and complete an extra, separate form to apply for demonstration space.
Q. When can I set up my stand before the event?
A. Usually the afternoon before the show and/or on the morning of the first day. You will receive an exhibitor’s information sheet with your application form and a copy with your acknowledgement and vehicle pass after we accept your applications. Access times and details of your booking will be included, and it is important to keep them safe and refer to them before the event. (A file for each event you book is a good idea). It is very surprising that a number of exhibitors fail to take note of the details of the events they are booking. This often results in problems for them. Please take the trouble to be aware of the event requirements, times and details. If you need more details of setting up times before you apply, please contact us.
Q. Why are stand fees mostly shown “per foot”, not “per metre”?
A. Because we like to be as flexible as possible and it enables exhibitors to book the exact space they need. The alternative would be for exhibitors to book extra space by the metre which, for many, would mean unnecessary expense.